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Status Under review
Created by Marty Upton
Created on Aug 12, 2022

Centrally backup SMS/MMS messages in Archiver

I would like the ability to centrally backup/archive SMS and MMS messages for Documentation, Audit, and Compliance purposes (HIPAA) using Archiver. We already have the ability to centrally backup call recordings and messages but not SMS. In Healthcare, there is a need to document SMS consents that are currently being done manually. The sms/mms messages are needed for proof. There is not currently a way to do this according to support and developer support for the APIs

  • Martin Barrera
    Mar 24, 2023

    This will be really helpful, the ability to archive messages after completing business, and be able also to unarchive the message again, if the conversation continue later with a message displaying a "unread" mark for it no be notice, as it will not be on the main text screen