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Status Under review
Created by Huw David
Created on Aug 22, 2022

Set Incoming Call Ring Duration for Phone Handset using a Template

In User Templates you can ONLY set the ring duration for incoming calls for the Desktop or Mobile App. You cannot set it for a physical phone handset.

By default, when a phone is added to a user the incoming call ring duration is set to 4 rings / 20 seconds. This can only be changed on a user by user basis.

It would be good to be able to change this settings using a template so you could apply it to multiple users at the same time.

It is possible to change the incoming call duration for the Desktop or Mobile App already, but not a physical phone handset.

If you have hundred of phones that need the ring duration changing it is currently VERY time consuming and laborious.