Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Dial Action Table

Dial action tables are common on phone systems/voicemail systems and could work similarly on ringcentral.

Could be a widget or something built under call handling and forwarding that allows users to have a 1-5 or however many options, to put in different lines to forward to.

Works in tandem with a greeting that presents options to the user, i.e. Thank you for calling, Please press 1 for General questions, Please press 2 for technical support (and when users press one, it forwards the caller to a line that answers general questions and if the user presses 2, it forwards to a phone number that answers technical questions)

Our current plan which is DigitalLine Unlimited does not allow for this feature per the chat technician I spoke with today so he recommended I fill out this form.

  • Guest
  • Dec 3 2020
Product Line RingCentral Admin Portal
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