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Status Already exists
Categories RingCentral Phone
Created by Brett Miller
Created on Aug 22, 2022

Skip VM greeting

On our old Avaya phone system, employees could press 1 to skip the VM message and go straight to leaving a voicemail. On the new ACO cloud, there is no way to skip the voicemail greeting.

I have employees who are requesting to skip other employees VM messages by pressing a number and going straight to leaving a message.

  • Admin
    Jessica Hernandez
    Aug 24, 2022

    Hello, you should be able to do this by pressing # not 1. Let me know if it works!