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Status Already exists
Created by LeSaunta Wilson
Created on Aug 22, 2022

Agencybloc integration

Ringcentral should integrate with Agencybloc so that all call recordings, and text can be dropped into the client profile similar to Intulse.
  • Admin
    Becky Hensley
    Sep 21, 2022

    Thanks for this update, Jason!
    LeSaunta, have you tried the steps that Jason has shared here?

  • Jason Mackey
    Sep 21, 2022

    You can have it pull a search in Agencybloc. You just need to go to your RC app and click on manage and add: to the "Enter command" section.

  • Admin
    Jennifer Del Rosario
    Sep 2, 2022

    Thank you so much for submitting this idea. We recognize the value of integrating third-party products with the RingCentral platform. However, except for a few of the most common products customers need to integrate, we rely heavily on our developer community and ISVs to help build these integrations. However, we have created products for developers that make integrating with RingCentral much easier. I want to introduce you to one of our most popular tools: RingCentral Embeddable.

    RingCentral Embeddable allows embedding a fully functional RingCentral phone into any website. In fact, it is used by a large number of CRMs to help teams enable the following functionality:

    • Click to dial. Call any contact with a click of a button.

    • Call dispositions and notes. Be prompted to enter call notes at the end of a call (requires additional coding).

    • Schedule meetings. Schedule calls with customers and adds them to your calendar.

    • SMS and team messaging. Send and receive SMS messages from your browser. Log them in your CRM.

    • And more.