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This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-49 SMS / Text Auto Responder.
If you could set an out of office for text messages that could be customized with a date this would be a HUGE help for people using their RC number as a work phone and frequently communicate with customers via text.
|Product Line||RingCentral App|
Please add this !!!
This would still be super useful for our office. We would love to see this feature added soon.
How is this is still an open issue after years of requesting it? We may want to send a notification via text using the API but we don't have the staff or inclination to reply. Auto-reply would allow us to let people to use alternate means to contact us.
Much needed Thank you
This is necessary for us as a medical office. It is a liability to have patients able to send text messages and not be able to re-direct them to after hours service as phone calls are. We're pleased to have new functionality but need to be able to manage appropriately.
Please add. We would love this feature.
An auto reply to after hours text messages would be extremely helpful, especially in emergency situations where our on-call staff don't get the emergency text because clients just text whatever associate they've been in communication with during work hours.
The inability to an auto reply to text messages creates ethical risks in my line of work. Please add this feature as soon as possible. I've come to the conclusion that I will need to consider other communication options if this feature doesn't become available soon.
This feature would be very beneficial so that clients receive an immediate response and know their message was received.
We would like to see this feature added to a future release as well.
This is very necessary!!! We DO NOT use text messages and need a response that says call do not text. We will not get the text messages! So clients that text are left hanging. This is VERY VERY necessary!