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Status Under review
Categories RingCentral Video
Created by Jason Sigman
Created on Aug 24, 2022

Set the default virtual background for all users in an organization

We would like to be able to set a default background option for all users (or selected users) in our organization.

Our team of call center users is continually changing with users being added or deleted from the organization. The new users almost always forget to set their virtual background to blurred or an approved background.

We need to be able to go into the Administration Portal and select a group of users and set their default virtual background as blurred (or any image that we choose).

Is this possible?

  • Jason Sigman
    Reply
    |
    Aug 24, 2022

    I should also add that our call center team is seasonal and we have different team members for our various clients. We send them a laptop to use Ring Central and at the end of the assignment they send the laptop back to us.

    So, even if we use the same person again in the future they may get a different laptop and they need to set the virtual background again. (they usually forget) The new feature would ensure that any user we add will always have a corporate approved default virtual background selected in the video meetings.