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Status Already exists
Created by Hector Velez
Created on Aug 24, 2022

unread message alert

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it has happened me several times that I realize this after several days messages have been sent.

I would be really help full to set reminders, either pop-up message or task bar, that there are "unred" messages still pending to be addessed.

  • Hector Velez
    Aug 25, 2022

    Thanks Jessica, I do have this menu, I will try , by enabling some of the options, such as email notifications > direct messages > every 15 min, so I get some alert when I have unread direct messages.

    I also enabled > Always show notifications when the app is in the foreground.

    I will try and see if this helps not to skip messages,

  • Admin
    Jessica Hernandez
    Aug 25, 2022

    Hi Hector, do you have the option to allow for notifications on in the app? The setting is under Settings - Notifications and audio, and there are different options for the bounce app icon and showing notifications even when the app is in the foreground.