Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status Under review
Categories RingCentral Phone
Created by Albert Michalec
Created on Aug 25, 2022

Incoming Caller ID should show the name and number on all plans.

Caller ID with name is a basic feature for every other phone I have and have had for several years. Even my cell phone now has free caller ID with name for no additional cost. The base level plan you offer already has more features than I need (Thank You) except for this feature. To upgrade to the next level just for caller ID doesn't make sense. Please make incoming caller ID with name a basic feature of all plans.

  • Doctor Howard
    Aug 26, 2022

    When I began service with Ring Central over 2 years ago the caller ID feature for Incoming Calls was part of my plan. Now as of 8/22/22 it's not. Upgrading to the next level plan to get a feature that was originally present, is unnecessary for my business because I do not need all the extra features of that upgraded plan. Incoming Caller ID with Names that were put into our contact list should continue for standard as well as all plans. Loyalty to the company should mean something.