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Status Future consideration
Categories RingCentral Phone
Created by Travis McCarthy
Created on Dec 4, 2020

Conference Call: Drop/Remove individuals during call

The ability to remove/drop individuals from a conference call instead of having to end the call for everyone and then call back the remaining individuals.

Product Line RingCentral Phone
  • Harper Rhodes
    Reply
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    May 15, 2023

    We frequently connect clients and providers through warm transfers (merge calls, then remove ourselves and leave client and provider connected) as a primary function of our organization. Current conference call handling through the desktop app (required use by organization) is unable to support this function.

  • Rhodora Tumbit
    Reply
    |
    Feb 23, 2023

    Feature Request

    Case ID 17651382

  • Rhodora Tumbit
    Reply
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    Feb 23, 2023

    Feature Request

  • Rhodora Tumbit
    Reply
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    Feb 23, 2023

    Feature Request

  • Ma. Lourdes Bartolome
    Reply
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    Jun 21, 2022

    Feature Request
    Case # 00268822

  • Samuel Galloway
    Reply
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    Jun 7, 2022

    This feature is necessary for a modern business environment.

  • Dustin Anderson
    Reply
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    Mar 10, 2022

    Absoulutely a must for our business needs. Many times we need to conference in another business to gather some information during a current call with a client. Our old phone system allowed for us to drop the other business after we got what we needed without having to hang up on the client and call them back to resume.

  • Guest
    Reply
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    Dec 9, 2021

    We use interpreters for our Spanish speaking members. Every time we call someone, we have to hang up on our interpreter and then call them back after each call. The phone app allows us to drop the member without dropping the interpreter. Maybe you guys could just bring it over to the computer app too.


  • OLGA BEAGLE CVS-ConfCalls
    Reply
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    Oct 22, 2021

    all day, every day on conference calls

  • OLGA BEAGLE CVS-ConfCalls
    Reply
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    Oct 22, 2021

    this is a must, something we need every day

1 MERGED

Call Conference host can drop one of the participants

Merged
The host for the call conference can drop one of the participants in the RingCentral Desktop App
Noelle Dizon about 1 year ago in RingCentral Web/Desktop App 0 Future consideration
3 MERGED

ability to release one call from conference for desktop version

Merged
i know the app allows you to release one call from a conference call, but the desktop version does not allow this.
Gela Seidenfeld 10 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Future consideration
7 MERGED

Agent can leave conference call without ending the entire call

Merged
Please enable this feature where agent can leave conference call without ending the entire call
Guest over 1 year ago in RingCentral Phone 0 Future consideration
9 MERGED

Remove user from conference call

Merged
https://share.getcloudapp.com/llu5wwzy
Guest about 2 years ago in RingCentral Web/Desktop App 4 Future consideration