RELATED IDEAS
Set Outgoing Caller ID for all numbers on assignment
Currently, when a user is added to the RingCentral Admin Console our IT Support team has to go manually adjust every phone number listed in the user's Outgoing Caller IDs section to match their main phone number rather than use the company mainline.
It would be great to have all Outgoing Caller IDs set at once to save them having to update 9 different boxes.
Our team is looking to streamline communication via our main line while giving them the flexibility of using their direct line. Allowing only the Operator User to have the functionality of sending outgoing sms via the main line limits the purpose of paying for additional lines.