Skip to Main Content
Status Under review
Categories RingCentral Phone
Created by Mike Tormanen
Created on Aug 26, 2022

Capture RC App and RC Phone App login information in Audit Log

I would like the ability to see when users attempt to login and register their phone. The login information to the web portal is captured but not the apps. This would be helpful in troubleshooting call handling issues and user behavior (like using wrong username or password).

  • Steve Mueller
    Aug 29, 2022

    This would help both customers and RingCentral support greatly!

  • Hasnain Atique
    Aug 29, 2022

    In my opinion, this is an essential feature!

  • Rick Sizemore
    Aug 27, 2022

    Great data to be captured for troubleshooting.