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Status Future consideration
Categories RingCentral Phone
Created by Brock Kimball
Created on Dec 4, 2020

RELATED IDEAS

Show DND status on Desk phone for colleagues to know.

Currently, when setting our desk phones to DND only the user can see the DND status. Other employees cannot see the DND status set. Need an update so everyone in the organization is on the same page as to who is or isn't available

Product Line RingCentral Phone
  • Post comment
  • Chris Hudlet
    Reply
    |     Dec 2, 2022

    The desk phone DND works to dump calls to voice mail. it needs to be reflected in the system so people transfering calls to them know what is happening.

  • John Caldarone
    Reply
    |     Feb 26, 2021

    I agree. It would be nice that if someone goes into DND status their BLF could fast-flash green so other users could see. Currently (on our Yealink T46S) the color green is only used as a solid green to show their line as idle.

10 MERGED

Presence Key on Polycom VVX phones should show DND "Red" status

Merged
When a user puts their phone on DND - other users on the system should get a solid "Red" presence key to show that user is not available. Is this something RingCentral can fix or add as a standard presence feature?
Keith Horton 4 months ago in Hardware 1 Future consideration
2 MERGED

When DND is on, show as unavailable to other users

Merged
When someone puts DND on their phone, if the light on everyone else's phone could show as red for that specific person that has DND on so we know they are unavailable.
Guest over 2 years ago in RingCentral Phone 1 Future consideration