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Currently, when setting our desk phones to DND only the user can see the DND status. Other employees cannot see the DND status set. Need an update so everyone in the organization is on the same page as to who is or isn't available
Product Line | RingCentral Phone |
The desk phone DND works to dump calls to voice mail. it needs to be reflected in the system so people transfering calls to them know what is happening.
I agree. It would be nice that if someone goes into DND status their BLF could fast-flash green so other users could see. Currently (on our Yealink T46S) the color green is only used as a solid green to show their line as idle.