Skip to Main Content
Status Future consideration
Categories RingCentral Phone
Created by Brock Kimball
Created on Dec 4, 2020

Show DND status on Desk phone for colleagues to know.

Currently, when setting our desk phones to DND only the user can see the DND status. Other employees cannot see the DND status set. Need an update so everyone in the organization is on the same page as to who is or isn't available

Product Line RingCentral Phone
  • Chris Hudlet
    Dec 2, 2022

    The desk phone DND works to dump calls to voice mail. it needs to be reflected in the system so people transfering calls to them know what is happening.

  • John Caldarone
    Feb 26, 2021

    I agree. It would be nice that if someone goes into DND status their BLF could fast-flash green so other users could see. Currently (on our Yealink T46S) the color green is only used as a solid green to show their line as idle.


Presence Key on Polycom VVX phones should show DND "Red" status

When a user puts their phone on DND - other users on the system should get a solid "Red" presence key to show that user is not available. Is this something RingCentral can fix or add as a standard presence feature?
Keith Horton 10 months ago in Hardware 1 Future consideration

When DND is on, show as unavailable to other users

When someone puts DND on their phone, if the light on everyone else's phone could show as red for that specific person that has DND on so we know they are unavailable.
Guest about 3 years ago in RingCentral Phone 1 Future consideration