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Status Future consideration
Created by Guest
Created on Dec 4, 2020

Add the ability to remove Integrated Calling to iPhone

You have a feature for, what you call, Integrated Calling. You can see it from here.

https://support.ringcentral.com/article/9126.html#ReceiveIncomingCall

In that link you state that it can be disabled so that the user does not have to see the Ring Central call on their native call app history, but the user can still have the Ring Central app installed to make and recieve calls. Here is the KB telling how to disable it. https://support.ringcentral.com/article/10693-RingCentral-Phone-Mobile-App-Managing-Integrated-Calling.html

The problem is that the instructions for disabling Integrated Calling are for your old mobile app. I have reached out to support and they say disabling this is no longer available on the new RingCentral app. That is what I suggest you add back in. To be able to remove the Integrated Calling feature on the new mobile app.

Product Line RingCentral App
  • Sue Malzacher
    Jul 13, 2022

    Public Information Act could be a consideration.

1 MERGED

Disabling Integrated Calling on R icon app

Merged
I am trying to figure out how to remove integrated calling if desired by our staff members. we use the ringcentral app with the R icon.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration