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Status Under review
Created by Leah Jansen
Created on Sep 7, 2022

More Flexibility in Live Answer Options

We would like the ability to direct our main line phone calls between work hours and after hours WITHOUT creating custom answering rules. We have a live reception call queue for work hours and an auto-receptionist for after hours.

Our workaround is with custom answering rules - which gets messy and runs the risk of interfering with each other.