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Status Under review
Categories RingCentral Phone
Created by Adam Davies
Created on Sep 7, 2022

Block Text messages from specific number on company main line (non-user line)

I understand that the system will block text messages from specific numbers to a specific user phone number. However, this doesn't appear to block any numbers from the main company phone number. For example, our main line is an 888 number; all user numbers are toll numbers.

  • Admin
    Jennifer Del Rosario
    Sep 19, 2022

    Hi Adam, apologies for that. We checked with support regarding this, which is not available now. We'll change it to under review. Thank you!

  • Adam Davies
    Sep 19, 2022

    How is this accomplished? I have marked the numbers as blocked, but they
    are still being received.

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