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Status Planned
Categories RingCentral Phone
Created by Nikki Smith
Created on Sep 8, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-47 Assign ringtone for lines or groups.

Set Different Ring Tones for incoming calls Merged

This feature would be a setting to the Call Queue and Groups. It would enable groups to change their incoming ring tones. For example, we have a New York group that has the main company number where we would want the ring tone to be different than when people call our individual numbers. That way we can quickly differentiate when someone needs us directly or is calling generally. (Note: ring settings set for common and direct number do not work on physical phone, only uses direct number ringtone instead of the company number (Common ring tone)) (Yealink T54W phones)