Skip to Main Content
Status Under review
Created by Rick Bickle
Created on Sep 8, 2022

Add the ability to view attachments/images on all email contacts within Interactions

The Interactions application is wht drives your Quality Managment platform. In order to audit the email interaction, you need to be able to see all images and documents that were attached to that email. The only way to view those images and documents is to run a Contact History report within the Reporting application which introduces a complexity to the email auditing process that doesn't need to be there.