Skip to Main Content
Status Planned
Categories RingCentral Phone
Created by Nathan Moss
Created on Sep 11, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-67 User Settings: Disable call waiting while on a call..

Stop second incoming calls from continually ringing over the top of an existing call Merged

When a user is already on a call, and another call comes in, the phone continually rings over the original call.

This makes it difficult to hear the original caller.

I would propose that if a user is on a call and another comes in, RC makes a single ring tone to indicate another call is waiting, then just leave the pickup wizard on screen for the user to interact with.