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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Dec 7, 2020

Add Paging Groups in RC App

We use paging groups to unlock doors in the building. We have SIP relays connected to the doors. If a visitor calls from the entrance, once we disconnect the intercom, we dial *84 and then 14 to unlock the lobby door. If we could have the paging groups in the RC app, we could click the paging group and unlock the door from either the desktop or mobile app. Paging groups don't show up in the new software, but they did in the legacy software?

Product Line RingCentral Phone
  • Chris Hudlet
    Jun 28, 2022

    Spent time with Support today and we discovered it is available in the mobile app but not the desktop app. That reasoning makes no sense to me. RC please make paging groups available in the desktop app with a single button click. Heck lets go a step further and make them available on the desk phone with a single button click instead of multiple dialing sequences.

  • Ken OConnor
    Apr 7, 2022

    from desktop app or mobile app you would use the *84 option to access the page. I think this original request was to have a button so we did not need to use the *84

  • Safari Admin
    Jan 11, 2022

    Hello, I also agree that this should be added to the RingCentral desktop app as well. I have a client with an overhead PA system that would like their users to be able to page from their desktop app.

1 MERGED

Paging Group in RingCentral

Merged
for the convenience of customers to easily page a group
Lutgardo Bayan 9 months ago in RingCentral Web/Desktop App 0 Future consideration