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I need to see if remote workers are actually working and logging in.
I would also like to see the total hours remote employees are actually in "Available" vs "DND" status. That feature is currently not available in Reports.
Hi Amy, you can use live reports for this. Check this link to learn more https://support.ringcentral.com/mvp/analytics/live-reports.html. Thank you!
I would also like to see the total hours remote employees are actually in "Available" vs "DND" status. That feature is currently not available in Reports.
Hi Amy, you can use live reports for this. Check this link to learn more https://support.ringcentral.com/mvp/analytics/live-reports.html. Thank you!