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Status Under review
Created by Nate Graham
Created on Sep 13, 2022

Set Intercom Feature In Bulk.

When going through to turn on which phones are permitted to accept intercom calls it would be helpful to be able to do this in bulk for multiple or all phones at once for each site. An option to just select all phones and apply an intercom template, similar to how we can do with page groups would help save time from having to do them one by one manually.

  • Tech Dispatch
    Nov 8, 2023

    There should also be an option to intercom from the call queue/groups so that all phones will intercom if I am searching for a staff member throughout the building. This would allow us to find someone as they are walking past a phone.

  • Ryan F x221 IT
    Oct 26, 2023

    There should be an "ENABLE for all users" option.
    as well as "Accept intercom calls from all users" too

  • Joel Hawkins 104
    Nov 30, 2022

    I totally agree. I setup Intercom access on one account with over 130 phones. 3 days after go live all the Intercom features were disabled. I had to go back in and turn them all on manually.