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Status Under review
Created by Marc Mascarenhas
Created on Sep 20, 2022

Call Queue Members able to access CQ voicemail

We think it would be beneficial to streamline the way CQ members can listen to voicemail that comes in to the queue. I opened a chat and they said the only way is for the user to have admin privilege's but that would give them more access than we would like. They also suggested putting their e-mail in there so they receive it to e-mail, but then there would be no verification that it has been listened to/read already.