Skip to Main Content
Status Under review
Created by Pete Wells
Created on Sep 22, 2022

Allow individual users to export their own Direct Messages

Can we get the RingCentral app to allow individual users to download their own Direct Messages based on the conversation?

Currently only those with appropriate rights and download the DMs but its all of the DMs.

This change will allow a user to export a conversation and present it to HR or their manager if there is something questionable going on and maintain a level of privacy that is expected in cases where HR might need to be contact IE harassment.