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Status Future consideration
Categories RingCentral Phone
Created by Erik Jacobsen
Created on Dec 9, 2020

Send Text to RingCentral Number through Email

Most carriers I have worked with have the ability to send text messages to a phone number by sending an email. According to RC support this feature is not currently available. Would be a nice addition, especially for developers.

Examples:

##########@messaging.sprintpcs.com

##########@vtext.com

##########@txt.att.net

Product Line Developer Platform and APIs
  • Operations Department
    Reply
    |
    May 13, 2023

    This would be a HUGE advantage for our business. Please review.

  • David Spilker
    Reply
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    Mar 29, 2023

    What is the status of this new feature? It needs to be implemented NOW, because of the new SMS restrictions. Please update this post. This is URGENT!!! ...GET IT DONE. Thank you!

    1 reply
  • Bret Thomas
    Reply
    |
    Feb 17, 2023

    We VERY much need this capability for our MSP! We need to automate ticket notificaitons and every employee has their RC app on their cell phone to handle company communication with clients. I refuse to use an employee's home cell number for this purpose as it's the reason we got Ring Central!

    1 reply
  • Tony Vincent
    Reply
    |
    Nov 29, 2022

    This would be a HUGE advantage for our business. Please review.

  • Randy Moore
    Reply
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    Sep 10, 2022

    Absolutely would support having this idea implemented. Our company uses an online application that can be configured to send email or text alerts based on activity within the application. Having the SMS email option is a constant question of our RingCentral users.

  • Sikander Zulqarnain
    Reply
    |
    Aug 29, 2022
    This is standard feature of all cell phone carriers in USA and I was hoping that I would found it in ringcentral as well
  • Cruz Avendaño Dreyfuss
    Reply
    |
    Mar 16, 2022

    This is an excellent idea and would benefit anyone who needs to notify users at their RingCentral numbers of things going on in other call queues.


4 MERGED

Email to Text Ability

Merged
Please provide the ability to recive an SMS via text message sent FROM an emaill address. Thank you, VERY IMPORTANT FEATURE moving forward.
Isaac D. Arnold over 1 year ago in RingCentral Web/Desktop App 0 Future consideration