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Status Under review
Categories RingCentral Phone
Created by Julian Schellenberg
Created on Sep 30, 2022

Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

This would allow more evenly distributed calls for agents rather than a lopsided sum from agents abusing this feature.

  • Raik Miercke
    Jan 23, 2023

    option for feature deactivation must be given for Phone and Desktop mandatorily due to security concerns and data protection reasons