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Status Future consideration
Categories RingCentral Web/Desktop App
Created by Guest
Created on Dec 10, 2020

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Caller ID name for outgoing text message

looking for out going caller ID name feature for text message. that is not currently available. Please add this feature.

Product Line RingCentral App
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1 MERGED

Adding company name as the outbound SMS ID name.

Merged
As a sales company, people will feel more comfortable responding to a text with our company name as the ID. Would help make the customer feel more secure in this scam infested world.
Guest almost 2 years ago in RingCentral Phone 0 Future consideration
2 MERGED

SMS Caller ID

Merged
Customer would like to have a default SMS Caller ID for Jupiter App
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration
2 MERGED

Desktop App Caller ID for texts does not function correctly

Merged
When texting and I choose someone from my contact list the wrong caller ID is inserted and I have no way to correct it. This is not a feature, it is a bug that needs to be handled.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration
2 MERGED

Display and allow Caller ID Selection on Outgoing Texts

Merged
Currently The RingCentral apps allows the user to specify the outgoing caller ID number when creating a next text. However, if a new text is created using the More / Text option directly from a voicemail or missed call entry the ID is not displaye...
Jeff Haertel about 2 years ago in RingCentral Web/Desktop App 0 Future consideration
3 MERGED

Allow Users to choose Default Outbound Caller ID for TEXTing (New RingCentral App)

Merged
Currently, when texting, the direct line is shown for outbound caller id. Then the user must choose the main company number, as not to give out their direct number to just anyone. before sending text. A preferred method is to be able to set the Ma...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Future consideration