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Status Under review
Created by Lola Taylor
Created on Oct 4, 2022

Bone Conduction Support for ADA Needs

I am deaf in one ear and cannot have a headset that covers my other ear since I must be able to hear and help office visitors. There are no supported headsets in the RingCentral recommended list that meet my ADA needs for the desktop version of the app.

I currently use a bone conduction headset (OpenComm UC by Shokz) and am unable to use the headset controls to answer or end a call. For disability and accessibility needs, it would be wonderful if bone conduction headsets could be supported. I also know several other areas and individuals at Brigham Young University are using the same headset.