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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Dec 10, 2020

More detailed log information

It would be very useful to have access to additional log details when troubleshooting problems like faxes failing. Right now the only details are generic entries like Receive Error, Partial Receive and Unknown. I have to open a ticket with RingCentral support to find out the details from the internal logs that only support has access to view.

Product Line RingCentral Phone
1 MERGED

More detailed Call Logs

Merged
More detailed view on call logs specifically when some one opens a voicemail it should atleast indicate the date and time it was open
Guest over 1 year ago in RingCentral Admin Portal 0 Under review
3 MERGED

adding page counts per fax

Merged
It would be useful to see page counts per fax so that the admin can see the # of pages per fax sent/received by any user
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review