Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status Under review
Created by Chris Mader
Created on Oct 11, 2022

Ability to disable voicemail speech to text

With our organization needing to follow HIPAA the current security/account settings of the voicemail to text can only be controlled with roles and the only role that can prevent a user from turning on the speech to text transcription also blocks the ability for users to change their greetings and VM PIN.


The feature request is to allow the org to disable this feature globally and not enable/allow users to turn this feature back on if the org doesn’t want it.