Skip to Main Content
Status Under review
Categories RingCentral Phone
Created by Guest
Created on Dec 11, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-553 Report to identify how many unique callers were answered or missed in a day..

missed calls filter Merged

need to be able to view a report of missed calls live as they come in

Product Line RingCentral Phone
  • Guest
    Apr 23, 2021

    Similar to custcom-i-1594? We would like an email, or notification, if user misses a call when they should have taken a call in queue - NOT when everyone misses a call in Q and the call goes to voicemail, but when the call was presented to our user and it was missed.

1 MERGED

Filter missed calls

Merged
filter missed calls from call queue or ring group with sequestial behavior to acquire actual numbers of missed calls.
Guest over 1 year ago in RingCentral Analytics 1 Under review