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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Dec 11, 2020

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-553 Report to identify how many unique callers were answered or missed in a day..

missed calls filter Merged

need to be able to view a report of missed calls live as they come in

Product Line RingCentral Phone
  • Guest
    Reply
    |     Apr 23, 2021

    Similar to custcom-i-1594? We would like an email, or notification, if user misses a call when they should have taken a call in queue - NOT when everyone misses a call in Q and the call goes to voicemail, but when the call was presented to our user and it was missed.

1 MERGED

Filter missed calls

Merged
filter missed calls from call queue or ring group with sequestial behavior to acquire actual numbers of missed calls.
Guest over 1 year ago in RingCentral Analytics 1 Under review