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Status Under review
Categories RingCentral Phone
Created by Mo B
Created on Oct 18, 2022

Using Greeting for Advertising During On Hold/Ringing - Continue playing the greeting from where it was paused, instead of restarting the greeting.

When a customer calls in, they hear an advertisement greeting. If the caller is placed on hold, they should continue hearing the greeting from where it left off. This cycle should continue if the caller is placed on hold several times, until the greeting is complete.