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Status Under review
Created by Kandace Williams
Created on Oct 20, 2022

The ability to edit evaluations sent to agents before they are acknowledge/challenged.

Reduce the trunaround time on when the task is completed.


The ability to delete an evaluation before it’s been acknowledged/challenged by an agent.

Reduce the turnarund time to complete the needed task.
Kandace Williams about 1 year ago in RingCentral Contact Center 0 Under review