RELATED IDEAS
This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1127 Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues.
Add option to disable the "accept queue calls" toggle on the RC app Merged
Add option in admin page to disable the "accept queue calls" switch in the RC app. Allowing users to disable this defeats the purpose of having a call queue.
