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Status Under review
Created by Brad Zeman.x3295
Created on Oct 26, 2022

Add the line registration feature for the RingCentral app (mobile and desktop). Without this feature functions like the Call Me function through the RC admin portal do not work for users only using the Desktop and Mobile app versions of RC.

We contacted RingCentral support about some of our users not being able to use the Call Me function to receive calls to their mobile and desktop apps and RC support's response was only desk phones and RingCentral Phone is currently setup to do this. They suggested we put in a new idea to get the RC desktop and mobile apps added to their line registration page (why wasn't this considered before this) so we're posting that idea here. As more users continue to ditch their desk phones to use the RC apps on a personal device having full functionality with any type of device is becoming a must.