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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Dec 14, 2020

Survey option after phone call has ended

We use a hunt group within the Human Resources Department to answer Suez internal and external calls. We would like to employ a brief survey of questions after the call is completed to identify if their satisfaction level.

Product Line RingCentral Phone
  • Jenny Remolacio
    Reply
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    Jul 6, 2023

    We want to create 3 question short survey after the call for IT service desk numbers. The users should have choice to opt in or out at the beginning of the call.

  • Guest
    Reply
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    Apr 29, 2021

    Request Option to have customer take a survey before the call ends.