Share your ideas with us
Make sure to check out our terms of use and how to submit and vote for products ideas
Enable Audio Stream to play for on hold + IVR to choose type of Music / Content
1 - Essential enable Web based URL(s) or ATA input(S) of 1 or more Audio Streams for on hold music.
2 - When a person is on hold they can select the type of music they listen to (like what Apple does as an example) ... through a IVR.
3 - Enable a stream to also be able to be played on a single or multicast SIP enable speaker array and then be able to interrupt that (muting the stream) when an alarm or announcement needs to be made (like in a large department store).
+61 421 286 200 if you wish to have any further clarification