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Status Planned
Categories RingCentral Phone
Created by Guest
Created on Dec 15, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-84 Call queue: Send Group Voicemail to multiple Extensions.

Call Queue voicemails: Ability to send to multiple extensions instead of going to the online-only "Messages" Merged

Users with Desk phones will have access to Call Queue voicemails

For example, we have a call queue with custom rules to send calls to different users. If a caller leaves a voicemail it should go to the intended recipient of the call queue (or at least to the voicemail box of all managers assigned to the call queue)

Product Line RingCentral Phone
  • Elyse Watts
    Mar 5, 2021

    My users really want this too. It replicates the way the old PBX systems can alert multiple extensions to messages on another extension, rather than forcing them to call in or depend on email notifs.