Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Call Queue voicemails: Ability to send to multiple extensions instead of going to the online-only "Messages"

Users with Desk phones will have access to Call Queue voicemails

For example, we have a call queue with custom rules to send calls to different users. If a caller leaves a voicemail it should go to the intended recipient of the call queue (or at least to the voicemail box of all managers assigned to the call queue)

  • Guest
  • Dec 15 2020
Product Line RingCentral Phone
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  • Guest commented
    5 Mar 06:16pm

    My users really want this too. It replicates the way the old PBX systems can alert multiple extensions to messages on another extension, rather than forcing them to call in or depend on email notifs.