Skip to Main Content
Status Under review
Categories RingCentral Phone
Created by SJA Support
Created on Nov 16, 2022

Ability to use distribution list to fax to multiple recipients.

CASE:

  • User has a schedule that needs to be faxes out to 7 different external businesses weekly. Currently their workflow is hampered by having to type out the email format [fax number]@rcfax.com seven different times. User would like to be able to send the fax to a distribution list which contains these fax recipients to speed up their workflow.

What has been done:

  • I have created a distribution list and added it as an authorized mailbox under the user's fax settings.

  • Within the distribution list I put in a contact with the format [fax number]@rcfax.com as a test to see if it would work, and so far the logs don't register Ring Central receiving the attempted fax.

  • I have traced the message through the email tenant and it reflects delivered to rcfax.com

What is being asked:

  • Ability to simplify faxing to multiple recipients by using a distribution list or related tool.