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Status Under review
Created by Kalyn H
Created on Nov 16, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-3723 Disallow user to have an option to Toggle (Accept Call Queue on or off ) .

Admin "Accept Call Queue Calls" Merged

Admin should be able to take the "accept call queue calls" feature away from users. Users should not have the ability to decide if they want to be in a queue. They have the option to turn their phones on do not disturb. If an admin says "not allowed" on "Allow members to change their queue status" then users should not have the toggle option to turn it on and off on the user end of things.