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Status Under review
Created by Brian Henry
Created on Nov 18, 2022

Requests for Report Subscription Features

I have a few requests related to getting information out of RingCentral to be able to use with our existing company metrics data.

  1. Add the User Email Address as a column in the Users tab of the performance report. Having the email address with the user name allows for a unique ID of the user that will easily tie in with the rest of our powerbi reports including metrics from other sources.

  2. Add a feature that allows for a subscription of the User info that can currently be manually downloaded so that a weekly subscription can be sent with the current user information automatically much like you can subscribe t a performance report. I do not see that as a current option in the User Info section of the Admin Portal