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This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-6197 Allow multiple users to respond to the main number texts.
A feature I have received a few requests for, is the ability to have multiple users receive/respond to SMS messages sent to the company's main number. This feature is currently available in many of the leading competitive platforms. I propose a scenario where all assigned operators of the main line are able to access/see/reply to such messages. It would be an extremely valuable tool for all RC clients.