Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

Weekly increment reporting

Currently there is not an option to send reports on a weekly basis which pertains weekly increments. For example, our customer service directors and managers would like to see weekly reports for previous weeks to track call activity and volume.

IE: I want a report that automatically generates every Sunday which shows the previous 5 business days. For example, the report would display analytics from 12/7/2020 - 12/11/2020, then the following Sunday, would increment and automatically generate a report which displays analytics for 12/14/2020 - 12/18/2020.

Is there something I am doing wrong or another method we can get this option?

  • Guest
  • Dec 15 2020
Product Line RingCentral Analytics
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