Skip to Main Content
Status Implemented
Created by Guest
Created on Dec 15, 2020

Weekly increment reporting

Currently there is not an option to send reports on a weekly basis which pertains weekly increments. For example, our customer service directors and managers would like to see weekly reports for previous weeks to track call activity and volume.

IE: I want a report that automatically generates every Sunday which shows the previous 5 business days. For example, the report would display analytics from 12/7/2020 - 12/11/2020, then the following Sunday, would increment and automatically generate a report which displays analytics for 12/14/2020 - 12/18/2020.

Is there something I am doing wrong or another method we can get this option?

Product Line RingCentral Analytics