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Status Under review
Categories RingCentral Rooms
Created by Eric Jeannerat
Created on Dec 4, 2022

Those 17 words / 29 syllables need to go away. Please provide separate call-in numbers

"Access code accepted. Please enter your participate ID followed by pound, otherwise just press pound to continue." Those 17 words / 29 syllables need to go away. Please provide separate call-in numbers for “RingCentral Rooms” admins and guest. My guest gets confused and report that it doesn’t work because they don’t have a participate ID. There are no participant IDs for guest, it just confuses them. Please simplify the “RingCentral Rooms” and give admins a separate call-in number. This would be a great opportunity to improve the product. Please help!!!

  • Eric Jeannerat
    Dec 5, 2022

    Monday Morning, first call from a client. "What is my participate ID? I can't get it to work."

  • Eric Jeannerat
    Dec 4, 2022

    The customer is experience pain. Please fix this Engineer Disease.