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Status Under review
Created by Caroline Voigts
Created on Dec 6, 2022

Add/remove agents from Teams (Permissions)

It must be possible to add or remove employees from Teams without the users having to have edit permissions for the employee record.

Edit permissions for the employee enable the user to change employee details such as External ID, Role etc., and user's access to these must be restricted as it potentially impact log in processes and other security aspects.

Moving employees between Teams must be possible WITHOUT edit permissions on the employee details.