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Status Under review
Created by Brett Spring
Created on Dec 6, 2022

Move Company Directory from General Settings to into IVR

When configuring Company Directory, many clients prefer to have multiple options to dial a user within their system. Moving Company Directory from Auto-Reception General settings per site into IVR settings by key press would permit the client to configure both options. Example: Press 1-Dial by First name, Press 2- Dial by Last name. Leave the Search Criteria in General settings to select who to search for under the IVR per Site. Leave these options as: All users in directory, Users in selected sites, and Users in same site as the IVR Menu.