Currently, if you are typing a message in the RingCentral desktop application, an incoming call automatically goes to the front of the application, interrupting your message typing. In order to continue messaging, you must Ignore the call, then click back into the text field to continue.
This becomes further trouble if the incoming call is from a call queue or if the caller persists to call again, causing you to then click Ignore, go to Do Not Disturb (DND), then click back into the text field.
Please create a way, where incoming calls no longer go to the front of the application and let you complete what you were working on at the time of the call.
|Product Line||RingCentral App|