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When using RingCentral Video, make phone DND

When we are in a current RingCentral Video meeting, which is controlled through the RingCentral desktop application, automatically adjust presence to Do Not Disturb.

Currently, we must manually change to DND before entering a meeting and then turn it back off once completed.

  • Chris Redmond
  • Dec 16 2020
Product Line RingCentral App
  • Attach files
  • Katie Woods commented
    18 Oct 05:57pm

    It would be nice if the 'in a meeting' presence that is triggered by a connected calendar had similar system/notification settings to DND by default AND/OR that you could customize what a presence triggered, when using MVP/desktop RC app. It looks like creating a custom presence is an option in Engage.

  • Bradley Bristow-Stagg commented
    18 Aug 01:28am

    Our CS Team are struggingly with the lack of this feature as well. If the system can set "Busy" then there should also be an option on the user or company wide to set DND when on a meeting.

  • Guest commented
    19 Feb 12:59pm

    Yes, or at least allow each user to chose this as a preference. There have been other UCaaS that have this feature. It is terrible how calls come in while on video.