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In the RingCentral desktop app, would be a good option to be able to search by information found in the user profile, such as Department and Location.
Often times in larger organizations, someone may be trying to reach someone in a particular department or location for a need, but may not know a name in that department or location.
|Product Line||RingCentral App|
As a follow-up, Teams in RC is not a good alternative as managing membership is manual.
The data is avilable in the profile, so at a min allow users to filter by criteria in the profile OR allow us to select what appears next ot the contact. For example, right now I see the name, e-mail, address and extension when in all contacts. Rather than e-mail, let me select items like "department". However, the search/sort bt items in the profile is best.
We really need this feature as well. The current "filter all contacts" field in the desktop app and "search" (contacts) in the mobile app should look at not just the first and last name fields but also (at least) the "Department" and "Job Title" fields. It would also be good if it was possible to turn on custom fields as searchable (we have a "business unit" field that would also be helpful if it was included in the search).
This is an absolute must. Can't believe it's not already a feature -.-
The department information on the profile is complete useless without this.
We recienty moved to RingCentral from Cisco and its really strange that search by department is not available in the RC app. Can this be added urgently please?