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Status Under review
Categories RingCentral Phone
Created by Mike Dickson
Created on Dec 14, 2022

Desk Phone presence

give the ability to add call queue or an IVR to the phone presence. This would make it easier for a user (in this case the receptionist) to transfer callers to an IVR or call Queue with the push of one button.

  • Jeff Richardson
    Apr 17, 2023

    We have several internal call queues that employees dial often. Being able to add them to presence keys would be very helpful.